Privacy Policy

Last Updated: June 3, 2026

Welcome to Kipawco ("Kipawco," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, communicate with us, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, as well as information collected automatically when you use our website.

Personal Information You Provide

When placing an order, creating an account, subscribing to our newsletter, or contacting us, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Account login information
• Customer service communications
• Product reviews and feedback

Order and Transaction Information

When you make a purchase, we may collect:

• Purchased products
• Order details
• Payment method information
• Transaction records
• Refund and return information

Please note that payment information is processed securely through trusted third-party payment providers. We do not store your complete payment card information on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Referral source
• Website usage data
• Pages viewed
• Shopping activity
• Time spent on the website

This information helps us improve our website and customer experience.

How We Collect Information

We collect information through several methods:

Directly From You

When you:

• Place an order
• Create an account
• Subscribe to marketing emails
• Contact customer support
• Participate in promotions or surveys
• Submit reviews or feedback

Automatically Through Technology

We use cookies, pixels, web beacons, and similar technologies to collect information about website usage and shopping behavior.

From Service Providers

We may receive information from:

• Shopify
• Payment processors
• Shipping carriers
• Analytics providers
• Advertising partners
• Customer support platforms

How We Use Your Information

We use your information for legitimate business purposes, including:

Processing Orders

To:

• Process payments
• Fulfill orders
• Ship products
• Provide order updates
• Manage returns and refunds

Customer Support

To:

• Respond to inquiries
• Resolve issues
• Provide assistance related to purchases

Improving Our Services

To:

• Analyze website performance
• Improve user experience
• Develop new features
• Personalize content and recommendations

Marketing and Promotions

To:

• Send promotional emails
• Notify you about new products
• Inform you about sales and special offers
• Deliver personalized advertising

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Security and Fraud Prevention

To:

• Verify transactions
• Prevent fraudulent activity
• Protect customer accounts
• Maintain website security

Legal Compliance

To:

• Comply with applicable laws and regulations
• Respond to lawful requests
• Protect our legal rights

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies may help us:

• Remember items in your cart
• Save your preferences
• Understand website usage
• Measure advertising effectiveness
• Deliver relevant advertisements

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

Service Providers

Such as:

• Shopify
• Payment processors
• Shipping and fulfillment providers
• Email service providers
• Customer support platforms
• Analytics providers

Business Partners

When necessary to provide services, process transactions, or conduct marketing activities.

Legal Requirements

We may disclose information when required by law or when necessary to:

• Comply with legal obligations
• Protect our rights
• Investigate fraud
• Enforce our policies

Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Shopify may collect and process information necessary to provide store functionality, payment processing, and security services.

To learn more about privacy practices, please visit: Shopify's privacy.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders
• Maintain customer accounts
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to receive a copy of your information
• The right to opt out of certain marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take appropriate steps to remove it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs.

Any updates will be posted on this page along with the revised "Last Updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us.