Terms of Service

OVERVIEW

This website is operated by Kipawco. Throughout the site, the terms “we”, “us”, and “our” refer to Kipawco. Kipawco offers this website, including all information, products, services, features, and tools available through this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our store is hosted on Shopify, which enables us to provide our products and services to customers.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service ("Terms"), including any additional policies referenced herein.

If you do not agree to these Terms, please do not access or use our website.

We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

SECTION 1 – ELIGIBILITY

By using this website, you represent that:

You are at least 18 years old or the age of majority in your jurisdiction.
You are legally capable of entering into binding agreements.
You will use this website only for lawful purposes.
You will not violate any applicable laws, regulations, or third-party rights.

SECTION 2 – ACCOUNT INFORMATION

To access certain features of our Services, you may be required to provide personal information including:

Name
Email address
Billing information
Shipping information
Payment details

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 3 – PRODUCTS

Kipawco specializes in pet apparel and accessories.

We make every effort to accurately display product descriptions, measurements, colors, and images. However, actual product appearance may vary slightly depending on screen settings, lighting conditions, and manufacturing variations.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to discontinue any product at any time.

SECTION 4 – SIZING DISCLAIMER

Pet sizes vary significantly between breeds and individual animals.

Customers are responsible for reviewing the size chart provided on each product page before placing an order.

Sizing differences alone do not constitute a product defect.

If you are uncertain about sizing, we encourage you to contact us before purchasing.

SECTION 5 – ORDERS

When you place an order, you are making an offer to purchase a product.

We reserve the right to:

Accept or reject any order
Limit quantities purchased
Cancel orders suspected of fraud or abuse
Refuse service where permitted by law

An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.

If we cancel an order after payment has been received, a full refund will be issued.

SECTION 6 – PRICING AND PAYMENT

All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Customers agree to provide valid and accurate payment information and authorize us to charge the selected payment method for all purchases, including applicable shipping charges and taxes.

We reserve the right to refuse or cancel transactions that appear fraudulent or unauthorized.

SECTION 7 – SHIPPING AND DELIVERY

Shipping times displayed on our website are estimates only and are not guaranteed.

Delivery delays may occur due to:

Carrier delays
Weather conditions
Customs inspections
Public holidays
Other circumstances beyond our control

Risk of loss and title for purchased products pass to the customer upon delivery to the shipping carrier.

Please review our Shipping Policy for additional information.

SECTION 8 – RETURNS AND REFUNDS

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

SECTION 9 – INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

Text
Graphics
Images
Product photographs
Logos
Designs
Website layout
Software

is the property of Kipawco or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or exploit any content without our prior written permission.

SECTION 10 – USER FEEDBACK

If you submit reviews, comments, suggestions, photographs, testimonials, or other content to us, you grant Kipawco a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such content for marketing, operational, or business purposes.

You represent that any content you submit:

Is truthful and accurate
Does not violate any law
Does not infringe upon any third-party rights

We reserve the right to remove content that we consider inappropriate or unlawful.

SECTION 11 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites, services, or tools.

We are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party services is entirely at your own risk.

SECTION 12 – PRIVACY

Your use of our website is also governed by our Privacy Policy.

Because our store is powered by Shopify, certain information may also be processed by Shopify in accordance with Shopify’s Privacy Policy.

By using our Services, you acknowledge that you have reviewed these policies.

SECTION 13 – PROHIBITED USES

You may not use our website:

For any unlawful purpose
To violate applicable laws or regulations
To infringe intellectual property rights
To distribute malicious software or harmful code
To transmit fraudulent or misleading information
To interfere with website security or operations
To harass, abuse, or harm others

Violation of these Terms may result in immediate termination of access to our Services.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Kipawco disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

The website will always be available
The website will be error-free
Product descriptions will always be completely accurate
Service interruptions will never occur

Use of the website is at your own risk.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Kipawco shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the website
Product purchases
Delays in shipping
Website interruptions
Errors or omissions in content

In jurisdictions that do not allow certain limitations of liability, our liability shall be limited to the maximum extent permitted by law.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Kipawco and its employees, affiliates, contractors, service providers, and partners from any claims, damages, liabilities, costs, or expenses arising from:

Your violation of these Terms
Your misuse of the website
Your violation of any applicable law or third-party rights

SECTION 17 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.